Xelector's Home Insurance marketplace was the
first service in the UK to offer users the ability to compare,
buy, adjust and renew home insurance policies online from multiple
providers. A key offering within the Xelector Insurance marketplace
suite, channel partners can add the Home Insurance marketplace
to their site through a rebranding or cobranding arrangement to
add new revenues and increase their site's stickiness. Each time
a user buys and renews a home policy through the Home Insurance
marketplace, the partner receives a share of the commission.
Partners can also add Xelector’s Home Insurance
marketplace to their call centres. Call centre staff can access
the Home Insurance marketplace from a web browser, enabling them
to provide a fast and effective service to consumers looking to
compare and buy home policies over the phone.
Key features of the Home Insurance marketplace
include a shorter number of questions the user has to answer before
receiving quotations; the ability for the user to make simple
policy adjustments and renew their policy online or over the phone;
and a team of insurance specialists available to the user by e-mail
and phone to answer any questions about the process.
How does it work?
1. A channel partner (e.g. unravelit.com) adds a link to the Xelector
Home Insurance marketplace to its web site or call centre. A user
visiting the partner's web site or phoning the call centre chooses
to compare home policies and answers questions. This question
set is significantly reduced to deliver the user a faster quotation(s).
2. Within 2 minutes, the user receives a guaranteed quotation(s)
from the web site or call centre staff.
3. The user can then apply and buy online by entering
their payment details or providing call centre staff with them.
If the user purchases a home policy through the Home Insurance
marketplace, the partner receives a share of the commission and
the user is sent a Certificate of Insurance. The user can then
return to the partner's site to carry out simple adjustments and
renewals or can phone the partner’s call centre.
In addition to commission sharing generated through
the Home Insurance marketplace, channel partners gain:
Enhanced stickiness
Xelector’s Home Insurance marketplace offers an unparalleled
comparison shopping experience, increases the stickiness of
channel partners’ sites and the length of its users’ visits.
Users are also likely to return to the channel partner's site
because the marketplace allows users to make simple policy adjustments
and renew their policy online. Commission is shared with the
channel partner when a user renews, in addition to commission
sharing upon new policy purchases.
A value-added service
For partners who add the Home Insurance marketplace to their
call centre, they are able to offer their users an excellent
comparison and purchasing service over the phone.
A trusted service
Xelector is authorised and regulated by the Financial Services
Authority. Our FSA Register number is 310659. Our permitted
business is advising customers on, arranging (bringing about)
deals in, making arrangements with a view to transactions in,
and dealing as agent in insurance contracts. You can check this
on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register
or by contacting the FSA on 0845 606 1234.
Xelector is authorised and regulated by the
Financial Services Authority - our FSA register number is 310659
Quick and easy rebranding or cobranding
Xelector can add the Home Insurance marketplace to a partner's
web site or call centre in 8 simple steps.
Increased user knowledge
Xelector collects and shares with partners tracking of online
user behaviour in the Home Insurance marketplace through its
eIntelligence solutions. This invaluable information on performance
and product preferences is presented to partners in easy-to-view
reports accessible over the web
Traffic & conversion analysis and action
To ensure positive conversion rates and healthy commissions
for partners, Xelector can provide monthly traffic and conversion
analysis reports on the Home Insurance marketplace. These reports
form the basis for joint marketing efforts to increase conversion
rates on the partner's site.
Comprehensive customer service
Comprehensive customer service is provided with the Home Insurance
marketplace. A team of insurance specialists are available to
users by e-mail and phone to answer any questions. Web support,
such as self-service FAQs, is also available
Brand protection
The Home Insurance marketplace is built to the highest standards
in reliability and scalability to handle partner's retail volumes
safely. It also maintains the highest levels of security and
privacy for customers and users.
If you are interested in Xelector’s Home Insurance
marketplace please contact home@xelector.com
